FAQ

Frequently asked questions

Where are you located?


We come to you! We do not have a brick and mortar location. We can attend your home or a venue. We love to be outdoors, but please keep in mind our performers during the summer months. Wigs and costumes are hot and there must be a indoor or shaded area available.
The performer reserves the right to refuse to perform in areas that are wet, muddy, etc.

Thank you for your understanding and cooperation!




How do we reserve a party?


Once you have selected the party package and character that you would like to attend, we require 50% down to reserve the date. The remaining balance is due 24 hours prior to the event. We will email you an invoice and you can pay using Visa, Mastercard, Discover, American Express, or a Bank payment.




Can I customize my party based on the location?


Yes! All of our packages listed can be customized based on where you are having it and activies you would like.




Do you work with Charities?


Absolutely. We love to bring magic to non-profits and we enjoy working with a variety of them. The best way to discuss our work with charities would be to email us at booking.team@sunderfulsuperheroes.com. We look forward to hearing from you!




Do we need to tip the performers?


That is up to you! All of our performers are trained professionals and they enjoy making each event they attend magical. If you enjoyed your experience, tipping is a great way to express your appreciation.





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